Shipping policy

Shipping Policy

At NorthStar Toner, we believe in keeping things simple and fast. That’s why we offer free delivery on every order—no minimum required.

Fast, Reliable Shipping

All orders ship from our facility in Illinois via FedEx, ensuring quick and reliable delivery across the continental United States.

Same-Day Processing

We know your time is valuable. That’s why we strive to process and ship most orders the same business day, especially if your order is placed during business hours on a weekday. Orders placed outside of business hours will ship the next business day.

Estimated Delivery Time

Most orders arrive within 2–3 business days, depending on your location. You’ll receive a tracking number as soon as your order ships so you can monitor its progress in real time.

Shipping Area

We currently ship to the continental U.S. only. At this time, we do not ship to P.O. boxes, APO/FPO addresses, Alaska, Hawaii, or U.S. territories.

Eco-Friendly Returns for Empty Cartridges

Want to keep your used cartridges out of landfills? NorthStar Toner offers an eco-friendly return program for empty cartridges. If you save at least six empties, we’ll cover return shipping. You can find full details on our Recycle Empty Cartridges page.

Need Help?

If your package is delayed or arrives damaged, our customer support team is here to help. Contact us at support@northstartoner.com or call (331) 757-5815, and we’ll make it right.